The Starý Smokovec – Hrebienok cable car is operated by TMR – Tatry Mountain Resorts a.s. and current operating information can be checked on their websites:
https://www.vt.sk/informacie/info/prevadzka-lanoviek
https://www.vt.sk/cenniky/cennik-lanoviek

🛎️Personal check-in possible until 8:00 PM. After 8:00 PM, check-in is self-service; contact us in advance for your room number and key, which will be left in your door. Complete check-in (guest registration and tax payment) with staff at the bar after 7:00 AM the next morning.

Upon request, we provide a free baby cot or bed rails. The rails measure 60 × 155 cm (h × w), so you don’t have to worry about your child falling out of bed, without needing to bring your own rails.

Yes, you can visit us with your dog; we will gladly offer a water bowl.

Accommodation with pets is not permitted.

Our Mountain Hotel Bilíkova Chata is located in the highest level of nature protection; motor vehicle access is prohibited by traffic signs and an electronic road barrier. Therefore, it is not possible to bring luggage here by motor vehicle. Hrebienok Resort in Starý Smokovec offers parking in a secure underground garage with a camera system just a short walk from the cable car station. More information is available at: https://hrebienok-resort.sk/sk/bezpecne-parkovanie-v-srdci-tatier Parking is also available in public lots in Starý Smokovec, which are paid and operated by VPS Vysoké Tatry s.r.o. If you disregard this restriction, we will be forced to report this to the Police Force of the Slovak Republic and the State Nature Conservancy of the Slovak Republic. We strongly ask that you do not drive motor vehicles in front of our chalet.

Yes, towels, soap, and shower gel are available to guests in all rooms.

Yes, a shared guest fridge is available in the corridor on each floor.
On both floors, guests can use electric kettles in the corridor to boil water.
Each bathroom has a hairdryer.
Apartments (rooms no. 21, 27), both small and large, and also the room with a private bathroom (room no. 22) have their own fridge, electric kettle, and hairdryer.

No, we only offer accommodation in the hotel rooms as listed. Sleeping on the floor or outside these rooms is not allowed.

This means two rooms share one bathroom with a toilet; both rooms use this shared bathroom. You don't need to worry about privacy because the doors have locks to secure your privacy. It's a safe solution, and you lock the room from the inside, so no one can enter without your permission.

Yes, you can receive a recreational allowance for your stay with us from your employer under the Labor Code. We issue a tax document (invoice) for accommodation payment and also a receipt through e-kasa. The invoice contains all the necessary details usually required by employers to apply the allowance, such as stay dates, number of nights, and guests. If your employer requires any additional details, we will gladly provide them.
If your employer requires confirmation of an internal form, we will confirm it at check-in.